Running a retail business has never been simple. Between managing stock, serving customers, analysing sales and planning for growth, retailers rely heavily on their EPOS system to keep everything running smoothly. But what happens when that system becomes part of the problem instead with EPOS frustrations of the solution?
For many retailers, frustration with their current EPOS setup is growing.
Common EPOS Frustrations Retailers Face Today
Struggling to track stock accurately
Out-of-date or manual stock systems make it difficult to know what’s really on your shelves. This can lead to over-ordering, missed sales, disappointed customers and hours wasted on stock checks that should be automated.
Slow sales at the till
Nothing damages the customer experience faster than a slow or unreliable till. Long queues, frozen screens and clunky workflows cost you sales and put unnecessary pressure on your staff during busy periods.
No real-time reporting
Many EPOS systems still rely on delayed or limited reporting. Without real-time insights into sales, margins and performance, retailers are forced to make decisions based on guesswork rather than facts.
Unreliable or hard-to-reach support
Perhaps the most frustrating issue of all is support that lets you down when you need it most. Waiting days for a response, dealing with multiple contacts, or feeling like “just another ticket” can leave retailers feeling unsupported and undervalued.
If any of this sounds familiar, you’re not alone.
There Is a Better Way
Retailers deserve technology that works as hard as they do. That’s where Lightspeed Retail POS comes in.
Lightspeed Retail POS is designed to streamline all retail operations from one powerful, intuitive platform. With real-time stock management, fast and reliable checkout, detailed reporting and seamless integrations, it gives retailers complete control and clarity over their business.
Just as importantly, Lightspeed is backed by trusted, comprehensive support. That means real people, real expertise and dependable guidance whenever you need it, so you can fully trust the system that runs your store.
Meet Us at Spring Fair 2026
If you’re ready to leave EPOS frustrations behind, we’d love to meet you in person.
We’ll be exhibiting at Spring Fair 2026, taking place at the NEC, Birmingham.
📍 Hall 5, Stand 5E40
Visit us to see Lightspeed Retail POS in action, talk through your current challenges and discover how a modern EPOS solution can transform the way you run your retail business.
Take Control of Your Retail Future
Your EPOS system should empower you, not hold you back. With Lightspeed Retail POS and the support you truly deserve, you can focus on what matters most: growing your business and delighting your customers.
Join us at Spring Fair 2026 and discover a smarter, more reliable way to run retail.
